![\"Coronavirus](\"https:\/\/www.qd-design.co.uk\/blog\/wp-content\/uploads\/2020\/04\/banner.png\")
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Like many, we have been following the global outbreak of Covid-19 with great concern and keeping up to date via the recommendations from the WHO and daily government bulletins.<\/p>\n
The effects of the coronavirus pandemic are being felt by everyone. As the situation continues, we wanted to reach out and update you on how we\u2019re supporting our clients and partners.<\/p>\n
As a primarily digital business, QD Design are fortunate to be able to work remotely (in fact this is our \u2018normal\u2019).\u00a0 Our systems and procedures have been devised so that we can operate at a distance and we expect to be able to support our customers, without change.<\/p>\n
However, we recognise that for many of our clients, working remotely is either problematic or simply impossible.\u00a0 We understand that, for many customers, the coronavirus outbreak has caused, unexpected and severe disruption to their businesses.<\/p>\n
Should you need a site adjustment made to cater for Coronavirus disruption, please let us know.\u00a0 There will be no charge for site amendments or updates relating to coronavirus trading and operation.<\/p>\n
Customer visits (either to QD Design or by QD Design to your premises) will be, for the meantime, put on hold. \u00a0We must support social distancing and do our part to reduce unnecessary travel and person to person contact. \u00a0Video conferencing, phone calls, text, email are all still permitted and we can be contacted through any of these means.<\/p>\n
Lastly, this is a time to be resourceful and supportive of one another as we face this together; please do not hesitate to contact us if we can be of any assistance to you or your business.<\/p>\n
We urge you to stay safe over the coming weeks as we all face this together.<\/p>\n
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Q:\u00a0What is QD Design doing to monitor the situation?<\/em><\/strong><\/p>\n A: Like many, we are staying well informed of the developing situation, following the advice and recommendations from the UK Government, Scottish Parliament and NHS Scotland.<\/p>\n Q:\u00a0How is customer support being handled?<\/em><\/strong><\/p>\n A: Simply email info@qd-design.co.uk<\/a> or call 07718 589338<\/a> as normal, your request or support issue will be resolved as quickly as possible. You will be informed once the issue is resolved.<\/p>\n Q:\u00a0Will there be delays in services or support resolutions?<\/em><\/strong><\/p>\n A: At this point, we do not expect any significant delays.<\/p>\n Q:\u00a0Should we expect any disruptions or downtime?<\/em><\/strong><\/p>\n A: No. We are liaising with our Service Partners regarding web hosting and do not see there being any issues.\u00a0 Should this change, we will inform all customers immediately.<\/p>\n Q:\u00a0Do you have a provision for video conferencing and meetings?<\/em><\/strong><\/p>\n A: Yes, we actively use Skype for meetings.\u00a0 Please ask if you would like to use video conferencing.<\/p>\n","protected":false},"excerpt":{"rendered":" Like many, we have been following the global outbreak of Covid-19 with great concern and keeping up to date via the recommendations from the WHO and daily government bulletins. The effects of the coronavirus pandemic are being felt by everyone. As the situation continues, we wanted to reach out and update you on how we\u2019re … Continue reading Coronavirus \/ COVID – 19 Update<\/span>